Privacy Policy

1. Introduction

WiseSuite ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and password. If you sign up through OAuth providers (Google, GitHub), we receive basic profile information from those services.

2.2 Business Information

To provide personalized AI recommendations, we collect information about your business including products, services, target audiences, and brand preferences. This data is used exclusively to improve your experience.

2.3 Connected Advertising Accounts

When you connect advertising platforms (Meta, Google, TikTok, LinkedIn), we access campaign data through official APIs using OAuth authentication. We never store your advertising platform passwords.

2.4 Automation Engine OAuth Connections

When you use our Automation Engine feature, you can connect third-party applications through OAuth 2.0 authentication. This includes:

How We Handle OAuth Tokens:

• All OAuth access and refresh tokens are encrypted using AES-256-GCM with random initialization vectors
• Tokens are stored securely in our database with row-level security policies
• We automatically refresh tokens before expiration to maintain uninterrupted service
• You can revoke access at any time from the Automation Connections page
• We ONLY access the data necessary to execute your automation workflows as configured by you
• We never share your OAuth tokens with third parties

2.5 Usage Data

We collect information about how you interact with our platform, including features used, AI conversations, and performance metrics. This helps us improve our services.

3. How We Use Your Information

• To provide and maintain our AI marketing services
• To personalize AI recommendations based on your business context
• To improve our algorithms and platform features
• To communicate with you about your account and updates
• To ensure security and prevent fraud
• To comply with legal obligations

4. Data Security

We implement industry-standard security measures including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• OAuth-only connections for third-party integrations
• Regular security audits and penetration testing
• Isolated data environments per organization

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service Providers: Third-party services that help us operate (hosting, analytics)
• AI Model Providers: We use Google's Gemini AI; your data is not used to train external models
• Legal Requirements: When required by law or to protect our rights

6. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@wisesuite.ai

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion:

• Personal data is deleted within 30 days
• Business profile data is retained for 90 days (in case you return)
• After 90 days, all data is permanently deleted upon request

8. Cookies

We use essential cookies for authentication and session management. We use analytics cookies (with your consent) to understand how users interact with our platform. You can manage cookie preferences in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Continued use after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@wisesuite.ai
Address: WiseSuite Inc.